Terms of Service

Effective Date: December 12, 2025
Last Updated: December 12, 2025

1. Acceptance of Terms

By creating a Flowsta identity, you agree to these Terms of Service and our Privacy Policy.

Requirements:

You must be 13+ years old (16+ in the European Union)
You are responsible for your account security
You understand the technical limitations of our zero-knowledge architecture
You agree to use Flowsta lawfully and in accordance with these Terms

2. Account & Security

Your Responsibilities

Keep your password secure - We cannot reset it due to our zero-knowledge architecture
Protect your recovery phrase - This is the only way to recover your account if you forget your password
Maintain access to your registered email - We use this for important account notifications
Notify us immediately of any unauthorized access to your account

Critical Zero-Knowledge Limitations

Due to our privacy-first architecture:

❌ We cannot reset your password
❌ We cannot recover your account without your recovery phrase
❌ We cannot access your encrypted data
⚠️ If you lose your recovery phrase, your account is permanently unrecoverable

3. Acceptable Use Policy

You May NOT Use Flowsta For:

1. Activities Creating Direct Legal Liability:

Child sexual abuse material (CSAM)
Credible threats of violence against specific individuals or groups

2. Infrastructure Abuse:

Automated attacks (DoS, spam)
API abuse beyond rate limits
Security compromise attempts

3. System Integrity Violations:

Large-scale identity theft
Systematic bot account creation
DHT manipulation attempts

What We Don't Enforce

We don't police speech or opinions
We don't moderate content on partner sites
Partner sites make their own moderation decisions
We provide identity infrastructure, not a content platform

4. Partner Site Independence

Each website using Flowsta sets its own policies:

✅ Sites can ban users from their specific platform
❌ Sites cannot delete your Flowsta identity
✅ Your identity works across all sites unless specifically banned
ℹ️ Bans are site-specific, not system-wide

5. Enforcement & Suspension

If We Ban You

We will:

✅ Delete your email from our database
✅ Revoke all JWT tokens
✅ Block API access

We cannot:

❌ Delete your DID from Holochain DHT (immutable by design)
❌ Access your encrypted private data
❌ Stop you from using your keys
❌ Block P2P DHT sync

Your Options After Ban

Your keys remain yours (via recovery phrase)
Your DID remains on DHT (censorship resistant)
You can self-host an Auth API if technically capable

6. Technical Limitations

You Acknowledge:

Immutable DHT - Your DID cannot be deleted, by design for censorship resistance
Zero-Knowledge - We cannot access your encrypted data or reset your password
Recovery Phrase - The only way to recover your account - store it safely offline

7. Service Availability

We strive for 99.9% uptime
Service provided "as is" without warranty
Your identity survives on the DHT even if we shut down

8. Fees & Premium Features

8.1 Basic Identity (Free)

Account creation and login
8+ character usernames
Use across all partner sites

8.2 Premium Subscription ($10/month or $120/year)

Priority support (ticket creation)
6-7 character usernames included
Access to purchase Premium+ usernames
Auto-renews unless cancelled
Cancellation takes effect at end of billing period (no prorated refunds)

8.3 Premium+ Usernames (Annual Only)

Premium+ usernames allow shorter, more memorable usernames:

Length	Annual Price
5 characters	$50/year
4 characters	$100/year
3 characters	$200/year
2 characters	$400/year
1 character	$800/year

Requirements & Terms:

Requires active Premium subscription - You cannot purchase a Premium+ username without first having Premium
One username per account - You can only have one username at a time
First-come-first-serve - Username availability is not guaranteed
No refunds when changing to a different Premium+ username tier (your previous subscription is cancelled immediately)
Auto-cancelled when Premium subscription ends
Username released when subscription ends - It becomes available for others to claim

8.4 Username Changes

You may change your username at any time (subject to availability and tier restrictions)
Changing from a Premium+ username to another Premium+ tier requires a new purchase
Changing from a Premium+ username to a 6+ character username cancels your Premium+ subscription (no refund)
When Premium ends, your username is cleared and you must set a new 8+ character username (if desired)

8.5 Reserved Usernames

Some usernames may be reserved (brand names, offensive terms, etc.) and unavailable for purchase. Reserved usernames may be assigned to verified owners upon request.

9. Termination

You Can:

Delete your account via settings
Request data deletion (GDPR)

We Can:

Terminate for Terms violations
Terminate with 30 days notice

Effect:

API access revoked
Email deleted from database
DID remains on DHT (immutable)
Your keys remain yours

10. Governing Law & Contact

Jurisdiction: To be determined

Contact:

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via:

Email notification (30 days advance notice)
Notice on this page

Continued use of Flowsta after changes constitutes acceptance of the new Terms.